Terms of Service
1. Booking & Agreement
By placing a booking with us, you agree to the terms outlined below. These terms are in place to protect both you and us and to ensure everything runs smoothly from delivery to collection.
By placing a booking, you authorise us to charge the payment method provided at checkout for any additional film used, late fees, repair costs, or other charges outlined in these terms.
2. Hire Period
Hire periods are agreed at the time of booking.
We aim to deliver your equipment in advance of your event and collect it shortly after, at mutually agreed times.
You are responsible for the equipment from the time it is delivered until it is collected.
If you require the equipment outside of standard delivery windows, please contact us before booking and we will do our best to accommodate. Additional charges may apply for extended hire periods or non-standard delivery times.
Equipment must be securely packed in the original packaging provided and ready for collection at the agreed time.
Equipment not ready for collection at the agreed time may incur a late fee of €25 per day per camera.
3. Equipment Responsibility
All equipment remains our property at all times.
You are responsible for keeping the equipment safe and in good condition during your hire period.
Normal wear and tear is expected. Minor scratches or light scuffs are not an issue.
However, in the event of:
- Loss
- Theft
- Irreparable damage
- Damage requiring professional repair
You agree to cover the reasonable cost of repair or replacement.
Replacement or repair costs may be charged to the card used for booking or invoiced separately.
Equipment must not be sub-hired, modified, or used for commercial resale purposes.
4. Film Usage & Additional Charges
Each package includes the amount of film stated at the time of booking.
To ensure you don’t run out during your event, additional sealed film packs may be included in your rental box.
Only film packs that are opened and used will be charged.
Unopened film packs can be returned at no cost.
Additional film is charged at the following rates:
- 10 shots — €15
- 20 shots — €30
Any opened or used additional film packs will be charged to the payment method used at booking in accordance with our stated pricing.
5. Loss or Theft
If any equipment is lost, stolen, or not available for collection, you agree to pay the full replacement value of the item(s).
Replacement values:
Instax Mini 12 camera – €80
Instax Mini 41 camera – €110
6. Delivery & Collection
Delivery and collection are included within our standard service area.
We will agree delivery and collection details with you in advance. It is your responsibility to ensure:
- The address provided is correct
- There is safe access for delivery and collection
- Equipment is available and ready at the agreed time
If delivery or collection fails due to incorrect details, restricted access, or equipment not being available, additional charges may apply.
Locations outside our standard service area may incur an additional fee.
7. No Deposit Policy
We do not require a deposit at the time of booking.
However, by placing a booking, you agree to cover any applicable damage, repair, or replacement costs as outlined in these terms.
Outstanding charges may be recovered in accordance with Irish Law.
8. Cancellations & Refunds
Customer Cancellation
Bookings may be cancelled up to 7 days before the scheduled event date for a full refund.
Cancellations made within 7 days of the event date are non-refundable due to equipment allocation and preparation.
Date changes may be accommodated subject to availability.
Personalised items (such as custom guestbooks) may not be refundable once produced.
Service-Related Refunds
If equipment arrives significantly damaged or experiences a substantial malfunction that prevents reasonable use, a partial or full refund may be issued at our discretion.
Refunds are limited to the total amount paid for the booking.
We are not liable for indirect losses, event disruption, or consequential damages.
Refunds will be processed to the original payment method.
9. Limitation of Liability
Our liability is limited to the total amount paid for your booking.
We are not liable for any consequential loss, damage, or disruption to your event.
These terms are governed by the laws of Ireland and any disputes shall be subject to the jurisdiction of the Irish Courts.